Member Services

Congratulations on becoming a Teneo Member! We’re excited to welcome you on board and introduce you to our wide range of services aimed at increasing your group revenue. Our marketing and member services are strategically designed to maximize your return on investment and increase your group revenue.

How Teneo Works

We Become Part
Of Your Team

You’ve hired us. Now, we work together to bring more business, exposure, customer experience and true knowledge of the market to you. Teneo is an extension of your sales team.

We Connect You
With Our Clients

We consult with our clients and in many cases, help them design an RFP. We acknowledge the receipt of a client’s RFP within minutes. We ask questions, clarify and make strategic site recommendations.

We Find The
Right Program

We send client RFPs to the most suitable members via our FileMaker PRO CRM and ensure delivery. Within 24 hours, we compile and present hotel responses in a summary grid or presentation

Meet the Membership Team

JAMIE BRUCE

President

Sofija Litric, Vice President, Membership & Administration

Sofija Litric

Vice President, Membership & Administration

FAQs

No, we are not. A third party can sell or engage with any hotel, anywhere. We are a membership organization, and only sell and recommend our members. We work with third party clients but are not a third party.

We are compensated by a monthly retainer fee and incentivized to help your hotel meet your revenue and production goals. Teneo’s compensation model is a business agreement between your hotel ownership and Teneo, and will not affect the preferred group rate provided to our clients.

If you are associated with a brand, your organization may have chosen to enhance your global sales network with Teneo. Or, your individual hotel ownership has chosen to hire Teneo to enhance the business opportunities you are seeing and the percentage of that business that you are closing. We are here to work WITH and FOR you. We embrace and support your Global or National Sales Office!

Our clients are meeting professionals – corporate, association, and third party. They like and trust the Teneo sales professionals, so they come back to us time and again for the assurance of quality, personal accountability, and the “on-site excellence” that Teneo consistently provides.

You pay to be a member of your CVB, as most of the hotels in your market do. Your CVB can only be impartial, presenting you as equal to every other hotel. With Teneo, our members are primary and your hotel hired us to promote you.

Contact Our Team to Learn More