No, we are not. A third party can sell or engage with any hotel, anywhere. We are a membership organization, and only sell and recommend our members. We work with third party clients but are not a third party.

We are compensated by a monthly retainer fee and incentivized to help your hotel meet your revenue and production goals. Teneo’s compensation model is a business agreement between your hotel ownership and Teneo, and will not affect the preferred group rate provided to our clients.

If you are associated with a brand, your organization may have chosen to enhance your global sales network with Teneo. Or, your individual hotel ownership has chosen to hire Teneo to enhance the business opportunities you are seeing and the percentage of that business that you are closing. We are here to work WITH and FOR you. We embrace and support your Global or National Sales Office!

The NSO/GSO model is changing. It is becoming focused on key accounts or total account management. We can focus on nurturing the once-a-year, emerging customers by chasing down lost business and ensuring that you are represented. By having a portfolio across markets, brands and independents, we receive more leads that may not come to your NSO/GSO initially and may work with a client more times in a year. We can bring that knowledge to you, to help you know the customer more intimately, and to encourage additional bookings.

Our clients are meeting professionals – corporate, association, and third party. They like and trust the Teneo sales professionals, so they come back to us time and again for the assurance of quality, personal accountability, and the “on-site excellence” that Teneo consistently provides.

You pay to be a member of your CVB, as most of the hotels in your market do. Your CVB can only be impartial, presenting you as equal to every other hotel. With Teneo, our members are primary and your hotel hired us to promote you.